We have information security and confidentiality policies at this practice, designed to prevent unauthorised access to confidential information, and comply with data protection and access to records legislation.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the clinical dental staff.
We may also share information with the following main partner organisations:
If you do not wish information about you to be used in such a way, please let us know.
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their dental records. Such requests should be made in writing to the Practice Manager, and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so
You have the right to be provided with the full range of NHS dental services and to receive the highest quality private dental care.
We operate a zero-tolerance policy against violence or abusive behaviour towards our staff or patients and have the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s dental records the fact of the removal and the circumstances leading to it.
Anyone suspected of violence may be reported to NHS England and / or the police.